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DC Water is investigating the sanitary sewer overflow around Clara Barton Parkway in Potomac.
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What's Your Pipe Type?
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Helping Homeowners Go Lead-Free

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WSSC Water Launches Two New Financial Assistance Programs on Dec. 1
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Scheduled Water Main Repair
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125 Bralan Ct., Gaithersburg

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

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Scheduled Water Main Repair - Gaithersburg

Laurel, MD – January 22, 2026 - WSSC Water is performing scheduled repairs on an 8-inch water main at 125 Bralan Court, Gaithersburg. Customers in the area will lose water service while the main is being fixed. Repairs will be made as quickly as possible.

Thank you for your patience.