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Customer Service Call Center & in-person service desk closing at noon on June 18

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301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
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301-206-4001
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Rebar and electrical going in before the floor slab in the new Solids (Dewatering) building
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Rebar and electrical going in before the floor slab in the new Solids (Dewatering) building
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Electrical work going on at the Sidestream Treatment Facility with new conduit and wiring being installed.
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Inside the Electrical Room of the Digester Control Building, this equipment drives the pump motors that feed the Digesters.
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In the center of the photo is the Digester Control Building. It will contain the electrical and mechanical equipment that will control the process flow through the two Anaerobic Digesters.
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Mechanical work ongoing at the four Gravity Thickeners. Inside the Chemical Building the contractor is still busy with the piping connections and the electrical work.
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This photo is from the top deck of the reactors at the Sidestream Treatment Facility. The small pipes overhead supported by the pipe racks are the electrical conduits.
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This is the underside of the Conveyor Bridge that runs between the Solids Building and the Class A Biosolids Storage Facility. The steel conduit is carrying the electrical and control wiring.