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Washington Suburban Sanitary Commission
14501 Sweitzer Lane
Laurel, Maryland 20707

Emergency - 24 hour Service - 301-206-4002
or send an email to our Emergency Response Call Center


Customer Relations (Non-Emergency) - 301-206-4001
Hours of Operation: Monday - Friday 7:30 a.m. to 7:00 p.m.


Main: 301-206-WSSC (9772)
Toll Free: 800-828-6439
Emergency: 301-206-4002
E-mail: Contact Us Online (Non- Emergency Only)

Public Affairs

Communications Office: (301) 206-8100

Public Affairs Spokesperson After Hours: (301) 206-4002

Media Relations Information


Important Numbers

Main Switchboard

Main Customer Relations 301-206-4001

Emergency Service  
Water or Sewer Line Break 301-206-4002
Sewer Backup or Stoppage 301-206-4002
Water Meter or Fire Hydrant Leaks 301-206-4002
All Above Services 800-828-6439 (Toll Free)
301-206-8345 (TTY)

Questions and Applications  
Water and Sewer Bills 301-206-4001
Property Assessments 301-206-8032
Water and Sewer Service 301-206-4003
New Meter Installation 301-206-4265
Fire Hydrant Meter Leasing 301-206-4264
All Above Services 800-634-8400 (Toll Free)
301-206-8345 (TTY)

Regulatory Services Group 301 206-8526
Claims 301-206-7095
800-828-6439 (Toll Free)
301-206-8345 (TTY)
Communications & Community Relations Office
(Media Relations, Public Information)
MPIA Request


Call Before You Dig (Miss Utility)

800-257-7777 or call 811


Would you like to voice a compliment or concern to the Commissioners or the General Manager?
Are you a reporter in need of assistance?
Would you like more information about the Customer Advisory Board?
Do you have a suggestion or idea you'd like to send us?

Contact the Communications & Community Relations Office at (301) 206-8100 or by e-mail

Do you have a concern about your account or a question about your bill?

Contact Contact Us Online 




Do you need to report a non-emergency maintenance problem?
Do you have general questions about maintenance or restoration in your neighborhood? 

Contact Contact Us Online (Non-Emergency Only)

For a listing of current water main breaks, please view the current  Service Advisories

Have you noticed any questionable activities occurring on WSSC property or in the watershed that you'd like to report?
Do you wonder if groups are legitimately using our fields and park areas?

Contact our Security Office at (301) 206-8888

Would you like to reserve a WSSC ball field, pavilion or other outdoor facility?

Contact our Brighton Dam office at  (301) 206-7485


Are you having problems with a broken link or something not working properly on this website?

Contact the Webmaster by sending an email

Still Need Help?

If you are unable to find the information you need quickly, simply contact us online with your question. A representative from the appropriate WSSC office will respond to your inquiry within 36 business hours.


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© 2011 Washington Suburban Sanitary Commission    14501 Sweitzer Lane     Laurel, Maryland 20707