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*** Update 10:25 a.m. *** Boil Water Advisory Remains in Effect for Customers in the Hyattsville, Cheverly, Seat Pleasant, Capitol Heights and Other Nearby Areas of Prince George’s County, Maryland Following a Water Main Break
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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General Services Department

Our General Services Department has a big job: To pay attention to the many, many details that keep WSSC Water running smoothly.

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Information Technology

Our information technology specialists do an amazing job of keeping our IT infrastructure humming so that we can deliver world-class service to you.

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Contact Development Services

Development Services works closely with developers and homeowners to plan new connections to WSSC Water; here is contact information for the people who will help you get the job done.

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Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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Procurement Office

Meet the WSSC Procurement leadership team.

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