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8SLMBELegislativeReportexibleandknowledgeableemployeeswhopromoteserviceexcellenceandinnovation.Integratesupplychainmanagementandsupplierdiversity.Ensureoperationalefciencyandreliableservicetocustomerssuppliersandallstakeholdersthroughtransparentequitableandresponsiblepro-curementpracticesthatinvolveinformandreectthecommunityweserve.Deliverexcellentcustomerservice.Ensurecustomercondencethroughthedeliveryoftimelyhighqualityproductsandservicestointernalandexternalcustomers.Ensuresecurityandsafety.Protectourpeopleourbusinessandourcommunitythroughproactiveplanningemergencypreparednessandutilizationofeffectiveriskmanagement.Enhancecommunicationsandstakeholderrelation-ships.Proactivelycommunicateandsustainrelation-shipsandstrategicpartnershipswithourcommunitykeystakeholdersandjurisdictionsinsupportofourmissionandfuturesuccess.Demonstrateenvironmentalstewardship.Promotesafeandresponsiblestewardshipofourwaterairandlandusingefcientandeffectiveeducationtechnologyandbusinesspractices.CleanWaterforPrinceGeorgesandMontgomeryCountiesTheSmallLocalandMinorityBusinessEnterpriseOfceispartoftheWashingtonSuburbanSanitaryCommission.WSSCisoneofthelargestandmostadvancedwaterandwastewaterutilitiesintheUnitedStatesservingPrinceGeorgesandMontgomeryCountiesanareaofsome1000squaremilesandnearly1.8millionresidents.OnourBoardthreeCommissionersrepresenteachcountywithinourservicearea.WSSCoperatesthreereservoirstwowaterltrationplantsandsevenwastewatertreatmentplants.Wemaintainmorethan5500milesofwatermainlinesandmorethan5400milesofsewermainlinesandweperform500000testsannuallytoensurewatersafetyandquality.OurbudgetforFY2013included662millionforoperatingexpensesand788millionincapitalexpenditures.Butnumbersarejustpartofthestory.UnderlyingthemisthemissionofWSSCtoprovideourcommunitywithsafeandreliablewaterandtoreturncleanwatertoourenvironmentinanethicalsustainableandnanciallyresponsiblemanner.TocarryoutthatworkWSSChasseteightstrategicprioritiesSustaininfrastructure.Planinvestinandrenewourinfrastructuretomeetcustomerexpectationsthroughinnovativecost-effectivetechnologyandworld-classassetmanagementpractices.Ensurenancialstability.Practicesoundnancialstewardshipensuringdeliveryofthebestqualitywaterandwastewatertreatmentservicestoourcustomersatareasonablecostwithaffordableratesuseinnovativeideasforminimizingrateincreases.Optimizeworkforcemanagement.Sustainahigh-performingdiverseworkplacethatattractsandretainsSupportingDiversityandExcellenceatWSSCWSSCMissionWeareentrustedbyourcommunitytoprovidesafeandreliablewaterlifesmostpreciousresourceandreturncleanwatertoourenvironmentallinanethicalsustainableandnanciallyresponsiblemanner.