WSSC’s FY 2017 OSDI Programs’ Performance Results Report (revised 11/2017) 63 GLOSSARY OF TERMS CONT. Standard Metropolitan Statistical Area (SMSA)— A geographical region with a relatively high population density at its core and close economic ties throughout the area. Standard Procedure(s)—Refers to SP MBE and SP SLBE (or any successor SP, except where other WSSC Standard Procedure is expressly indicated). The terms “Policy”, “policy” “Policies” “policies” “Program” “Programs” are used synonymously with “SP” herein. Strategic Partners—A business partner who understands and shows support of WSSC’s core strategies; lives up to WSSC’s core values; is agile and innovative, can grow with us; anticipates WSSC’s needs; and is able to deliver cost-effective solutions with WSSC’s customers in mind. Subcontractor—A person or business that is providing or performing an essential aspect of the contract under the direction of the contractor. Unbundling—Dividing an aspect of a contract, such as a service, into smaller parts, usually in order to encourage competition by smaller bidders. Waiver—An exclusion from the provisions of the MBE or SLBE Program requirements granted by the Commission. Women-Owned Business Enterprise (WBE)—Any legal entity, except a joint venture, that is organized to engage in commercial transactions and that is certified as being at least 51 percent owned, managed and controlled by females. For purposes of this report, MBE includes WBE. WSSC’s Supplier Portal—Serves as the central (and only) site for suppliers to register to do business with WSSC. Public Notice—The distribution or dissemination of information to interested parties using methods that are reasonably available, including newspapers, electronic or paper mailing, and web sites. Service-Disabled Veteran Small Local Business Enterprise (SLBE-SDV or SDV-SLBE)—A firm that is certified as a Service-Disabled Veteran-owned and approved to participate in WSSC’s SLBE Program as defined in SLBE 2017-005. Firms must meet the approval criteria of SLBE firms. Services—Labor, time or effort not involving the delivery of a tangible material product other than reports incidental to the required performance. The term includes consulting, personal, professional, technical and advisory services. It does not include employment agreements and collective bargaining agreements. Small Local Business Enterprise (SLBE)—An independently owned and operated business— regardless of race, ethnicity or gender—that is located in Prince George’s County or Montgomery County or 25 percent of whose employees live in one or both counties. Small, Local and Minority Business Enterprise Office (SLMBE Office)—now known as the “Office of Supplier Diversity & Inclusion (“OSDI”)”. Solicitation—An invitation for Bids, a Request for Proposals, a request for quotations, an invitation for qualification, or any other document issued by WSSC for the purpose of soliciting bids or proposals to perform a WSSC contract.