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72013AnnualReportENVIRONMENTALSTEWARDSHIPProtectingOurEnvironmentThoughWSSCconstantlystrivestomaintainamodernforward-thinkingapproachourenduringphilosophyremainsthesameworktoprotectandenhanceournaturalresources.Plainandsimplewaterisourlifeswork.Ourcoremissiontoprovidesafereliablewaterandreturncleanwatertotheenvironmentguideseachofourdecisionsateverylevel.Althoughthereisnomoreorlesswateronthisplanettodaythanathousandyearsagoithasbecomeincreasinglydifficulttomanageanddeliverfreshwaterwhenandwhereourpeopleneedit.Wemustfindmoreresponsiblemoremindfulwaystomanageourwateruse.WSSChasinvestedinsmarttechnologiestofindmoreefficientmoreeconomicalwaystomanageourwatersupplyanddistributioninfrastructuresothatwecancontinuetodeliveronourcommitmenttoourcustomersandtheenvironment.GoingGreenerEveryDayInNovember2012WSSCkickedofftheGoGreenprogramthatprovidescustomerswithemailnotificationsoncetheirbillisreadytoview.Customerscanthenpaytheirbillonlinewithoutincurringafee.Notonlyistheprogramfreeandconvenientithelpsencouragepublicawarenessandwaterconservationsincecustomerscangoonlineandanalyzetheirwaterusagethroughouttheyear.EnsuringSaferWaterforAllWatershedprotectionisrecognizedbytheU.S.EnvironmentalProtectionAgencyEPAasacriticalstrategyforsustainablecleanreliablewatersupplies.ProtectingourwatershedplaysamajorroleinensuringthesustainabilityandsafetyofthelandsurroundingthetwoPatuxentRiverreservoirsthatarethesourceofdrinkingwaterfor30ofourcustomers.TopreventpollutionandprotectthewaterinourTriadelphiaandT.HowardDuckettreservoirsaswellastheirtributariesonthePatuxentRiverWSSCadoptednewwatershedregulationsbeginninginMarch2013.Somestakeholdersdisagreedwithourinitialrevisedregulationsbutwelistenedtocommunityinputandsoonreachedadealthataddressesmanyoftheconcernsexpressedbythosewhousethewatershedshiftingchallengesintoopportunity.ThenewwatershedregulationsalongwithanenhancedmaintenanceeffortprovideadditionalprotectionoftheCommissionspropertysurroundthereservoirsbyhelpingtopreventvandalismerosionandfirewhilepermittingtheuseofthereservoirsforfishingrecreationalboatinghuntingbirdwatchingandhorsebackriding.Itwasamatterofachievingbalancewithourfirstpriortytoprotectthepublicwatersupplyandatthesametimeprovidingapicturesquesettingforourcommunitytoenjoy.IncreasingEnergyEfficiencyWorkingtomeetthefuturecleanwaterneedsofMontgomeryandPrinceGeorgesCountyresidentsWSSCcompletedenergyefficiencyupgradestothePotomacWaterFiltrationPlantWFPwhichproducesapproximately70ofthewaterusedbyWSSCs1.8millioncustomers.Theprojectwillsave4.5millionkilowatthourskWHofelectricityannuallyandsaveaminimumof562000peryear.Inadditionsolarpowercanprovide12oftheelectricityrequiredtooperateWesternBranchWastewaterTreatmentPlantand21oftheelectricityrequiredtooperateSenecaWastewaterTreatmentPlantaftercomingonlinein2013.Solarpowerjoinswindpowerinourarrayofalternativeenergyinitiatives.Windpowernowaccountsfor28ofWSSCstotalelectricconsumption.ByusingdirectwindpowerWSSCisreducinggreenhousegasesreleasedintotheWashingtonareaby38000tonsyear.Thatistheequivalentoftaking100000carsofftheCapitalBeltway.WSSCisalwaysmindfulofourresponsibilitytobegoodenvironmentalstewards.Weworktofindnewwaystoconservenaturalresourcessaveenergyshrinkourcarbonfootprintandeducateandinvolvethepublicwhiledeliveringsafecleanwatertoourcustomers247365.Wehavemoretodiscoverandmuchtoaccomplishasweworktogethertolearntouseourpreciousresourcesasefficientlyandaswiselyaspossible.Forthepast95yearsWSSChasnothadasingledrinkingwaterviolation.GoGreen.GoPaperless.