Videos

The videos below tell a lot of stories about WSSC. Use the Filter feature on this page to narrow your selection of videos specific to your needs. There are many videos to view overall including:

  • WSSC@Work videos show firsthand how many of the teams within the Commission do their jobs every day.
  • Environmental Outreach reveals information about our annual Children’s Water Festival, H20 Fest or check out how WSSC uses wind power.
  • Find important Instructional videos that teach you how to flush your pipes following a water main break and offer detailed information for restaurant owners to properly clean grease interceptors.
  • Initiatives and Projects highlight the latest efforts by WSSC to improve customer service and business processes.
  • Women's History Month - Visions and views of the women of WSSC

For questions about any of our videos, please email us at communications@wsscwater.com.

Flushing Guidelines: What to do after a water main break

Following a water main break, WSSC recommends you flush the cold water lines you use in your home or business. We recommend you flush your taps as a precaution because of an increase in the number of water main breaks in our aging infrastructure. It will cost you just pennies per faucet to take this important step.

We suggest running all cold water taps for five minutes. If you have a single-lever faucet, set it to run the cold water. Begin with the highest faucet in your home or business and then open the other faucets one at a time, moving from your highest floor to your lowest. 

After five minutes, turn off your faucets in reverse order, from lowest to highest. You should also flush your refrigerator's water lines. 

Flushing your water lines lowers the risk of potential contamination that is created whenever a water main is depressurized because of a break. This is particularly important for people who have special health concerns because their immunity is compromised. 

If you still experience problems after performing the above procedures, or if you have any questions, please contact our Customer Emergency Call Center 24 hours a day, seven days a week at: (301) 206-4002, 1-800-828-6439 or TTY (301)-206-8345.

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