Miss Utility - Call 811 before you dig

Miss Utility has a new number - 811

As a Utility Owner-Member, WSSC is partnering with Miss Utility to remind everyone of the importance of calling before digging to mark all underground utility lines to prevent unnecessary damage.

What is 811?

It is the national number to help protect homeowners and professional excavators from unintentionally hitting underground utility lines while working on digging projects of any size.

Why call 811?

  • Every digging project requires a call to 811.
  • Hitting an underground utility line while digging can:
  • harm the environment
  • cause serious personal injuries
  • disrupt service to an entire neighborhood
  • and potentially incur fines and repair costs.

When should I call 811?

Before any digging project - you or your contractor should call at least 2 full business days prior to the start of the work in Maryland. 

How does 811 work?

Calling 811 at least 2 full business days prior to digging starts the process of getting underground utility lines marked for free.

Once Miss Utility is reached, a representative will ask for:

  • the location and description of the digging job, and 
  • notify affected utility companies who will send out a professional locator to the proposed dig site to mark the approximate location of the lines.

When the underground lines have been marked, you will know the approximate location of your utility lines and can dig safely.

What happens if I don't call?Don't dig

  • Approximately 170,000 underground utilities are damaged each year by digging.
  • One out of every three incidents is caused by someone who did not call 811 before digging.
  • Knowing approximately where underground utility lines are buried before each digging project helps to prevent these situations.

Are there penalties for violating the Miss Utility Law?

There is a Maryland Underground Facilities Damage Prevention Authority that has been established to enforce the Miss Utility Law. 

SAFE DIGGING IS NO ACCIDENT, BEFORE YOUR SHOVEL HITS THE GROUND, CONTACT THE MISS UTILITY CALL CENTER.

Last Modified: