Historically, WSSC has billed multi-unit residential properties such as apartment buildings using a “unit count” method. This particular billing method provided consistency with the way single-family residential properties were billed. The unit count status allows us to divide total gallons by the number of units at a particular property. This lowers the Average Daily Consumption (ADC), which in turn, lowers the billing rate based on the ADC in gallons.
Because there has been a trend towards building mixed-use multi-unit properties that contain a majority of residential units as well as one or more commercial units, we adopted Standard Procedure (SP CUS 11-01, effective December 31, 2011), which specifically addresses how WSSC will bill “mixed-use” multi-unit and “multi-unit residential” properties.
To receive unit count billing credit for the number of occupied residential units, please complete and return a mixed-use form via email to firstname.lastname@example.org or via mail to WSSC’s Customer Service Department, 14501 Sweitzer Lane, 9th Floor, Laurel, MD 20707.