Hydrant meters are leased on a temporary basis. Using a fire hydrant allows water to be drawn from the public water system without returning it to the public sewer system. Therefore, there are no sewer charges. Some examples of use are: filling swimming pools, washing streets or filling tanker trucks.
WSSC Fire Hydrant Meters May Not Be Used For Potable Water.
WSSC fire hydrant meters can be used in most of Prince George’s and Montgomery Counties (Maryland). However, parts of Bowie, Rockville, and all of Poolesville have their own water system and WSSC meters cannot be used on their fire hydrants. Also, on-site fire hydrants (usually solid red or yellow) are not WSSC’s property and WSSC hydrant meters may not be used on these hydrants. All WSSC fire hydrants are painted with a green top and a white or light gray body with the exception of similarly colored and marked fire hydrants located in Bowie, Maryland. Bowie owns and maintains these hydrants.
Fire hydrant meters can be leased from 2 weeks up to a maximum of 6 months.
A sub-meter is a permanently installed meter that separately records outside water usage that does not return to the public sewer system for treatment. A sub-meter is recommended for anyone using large amounts of water for maintaining a pool, landscaping or gardening.
A Fire Hydrant Meter is a temporary use meter drawing water from the WSSC system. Hydrant meters are recommended for customers who require water at sites where no permanent metered connection is available. Examples for use are washing streets or filling tanker trucks.
** Important: The homeowner/plumber MUST contact WSSC to schedule the sub-meter installation. WSSC will not read or credit any water that registers on a NON WSSC sub-meter.
No. When you decide you want to get a sub-meter, the following process is recommended:
Generally, this process may take 7 to 14 days; the meter installation takes about 30 minutes. | Sub-Meter Information
Effective December 1st 2016, the WSSC’s Materials Management Group (Warehouses) will transfer meter wire and/or associated tags to a Master Plumber who provides a valid driver’s license and a copy of the Certificate of Registration (WSSD Card). Alternatively, a Master Plumber can designate up to six representatives to act on his/her behalf by submitting a formal letter on company letterhead to Mr. Corey McCants, 4101 Lloyd Street, Hyattsville, MD 20781 or electronically to (Corey.McCants@ wsscwater.com). The designated representatives are permitted to pick-up meter wire/tags with a valid driver’s license, copy of the Certificate of Registration (WSSD CARD), and a copy of the formal letter. The following allowances remain in effect:
Anacostia Warehouse (Hyattsville, MD) :
Gaithersburg, Lyttonsville, and Temple Hills Depots:
Registered plumbers will need their registration or license number, the service address, permit number, lot block or parcel number, and a telephone number where they can be reached.
Note to Plumbers or persons scheduling new meter installations via NewMeterOrders@wsscwater.com always check “Delivery and Read” receipt. You should receive a confirmation email that your Request has been processed and forwarded to the appropriate Depot. Confirmation email will contain a primary and secondary point of contact that should be utilized after 5 days.
Temple Hills – Primary Contact: Randy Windsor (301-206-7300) and Secondary Contact: Greg Finch (301-206-7300)
Anacostia – Primary Contact: Ronald Butler (301-206-4387) and Secondary Contact: Tim Gormley (301-206-4387)
Lyttonsville – Primary Contact: Juan Harrison (301-206-4086) and Secondary Contact: David Alfred (301-206-4086)
Gaithersburg – Primary Contact: Rutland Jones (301-206-7350) and Secondary Contact: Sean Kelly (301-206-7350)
After processing your meter order, the depot for your area has up to five days to install the meter.
Please contact our Permit Unit at 301-206-4003.
That is the date your plumber completed the work and WSSC inspected and accepted your plumber’s work.
For residential accounts, please contact Jeff Andrews at 301-206-4232. For contract jobs and sub-division work, please contact our Development Services Group at 301-206-8650.
A remote reading device is a small box-shaped device (about the size of a deck of playing cards) that allows WSSC to obtain your meter reading without entering the property. The remote is not a meter rather it is attached to your inside meter via an electrical wire. The wire transmits the inside main meter reading to the remote on the outside wall. Visual remotes are read like your car odometer. Electronic remotes can not be read. We recommend a remote reader for all inside meters to avoid the need for estimated billing.
Yes. There are no fees associated with installing the remote unless the property’s unique plumbing configuration is not compatible with the remote. If an unfinished area prevents WSSC from installing the remote, a homeowner can, at their expense, contact a registered plumber to install the remote. The remote is usually installed on the property’s outside wall as close to the inside meter as possible.
WSSC will replace a meter due to mechanical issues or simple aging. However, an inside water meter must be consistently heated to no less than 55° Fahrenheit to prevent it from freezing. If the water inside the meter freezes causing a frost bottom leak, we will charge a Damaged Meter Fee that will depend on the meter size.
A standard meter replacement takes about 30 minutes. If an inside meter is being replaced with a remote reading device, then the installation generally requires 45 - 60 minutes.
All customers are provided with their area’s already established 4-hour time frame. You must agree to the 4-hour time frame and to have an adult 18 or older at the property during the appointment. Once you are provided this information, our agents will advise that if for any reason an adult is not at the property when we arrive, a “missed appointment fee” will be billed to the account. Fees vary.
To schedule or cancel an appointment, or if you have questions, please contact an agent at 301-206-4001, 1-800-634-8400, or contact us online. An appointment must be canceled the day prior to the appointment to avoid the missed appointment fee. (Please call an agent to cancel the appointment.)
Please refer to our Directions page for facility directions