WSSC Water Closes Buildings to Public Access Due to Region’s Surging COVID-19 Cases
Closures Include Customer Service One-Stop Shop and Cashier Window
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Meter Rentals to be Centralized to Anacostia Maintenance Depot by Appointment Only
Advisors Here to Help Customers with Billing and Affordability Questions
Laurel, Md. – November 20, 2020 – Due to surging COVID-19 cases in our region, WSSC Water today announced it will again close its facilities to the public effective Monday, November 23. The reinstituted closures impact the Customer Service One-Stop Shop and Cashier Window, both located at WSSC Water’s headquarters building at 14501 Sweitzer Lane in Laurel. Additionally, on Monday, WSSC Water is centralizing their fire hydrant meter rental program to one location by appointment only: Anacostia Maintenance Depot located at 4102 Lloyd Street in Hyattsville.
WSSC Water Customer Service Advisors are Here to Help answer billing-related questions and assist financially struggling customers establish convenient payment plans and identify affordability programs that best meet their needs.
- Billing – 301-206-4001(weekdays, 7:30 a.m. – 7 p.m.)
- Email – CustomerService@wsscwater.com
- 24-hour Emergency Service Center – 301-206-4002
- Meter Rentals – 301-206-4264 and press option #6
Customers can continue to use the payment dropbox located outside its headquarters building in Laurel.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.