Scheduled Water Service Shutdown in Ashton-Silver Spring
Thursday May 14, 2020, between 8:30 a.m. and 3:00 p.m.
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Laurel, MD - May 13, 2020: During the evolving coronavirus outbreak, WSSC Water remains committed to protecting public health and ensuring safe, clean water continues to flow to your homes. As a result, WSSC Water will be making critical repairs to our water system, which may impact your water service. To make these repairs, we will need to temporarily turn off the water to your home.
The temporary water service interruption will occur on Thursday May 14, 2020, between 8:30 a.m. and 3:00 p.m. Though not expected, work may extend beyond these hours if technical problems occur. In the event of inclement weather or other technical problems, the repair work will be rescheduled for Monday, May 18, 2020, from 8:30 a.m. to 3:00 p.m.
During this water service interruption, WSSC Water will have a water station located Ashton United Methodist Church at 17400 New Hampshire Ave, from 5:00 p.m. until 8:00 p.m. on Wednesday, May 13, 2020.
How to Prepare
- WSSC Water suggests you store water for short-term use. Water for consumption can be stored in clean glass or plastic jars. Water for other purposes can be stored in sinks, bathtubs, laundry tubs, coolers or pots. Please make sure that large containers of water are not accessible to children.
- When your water service is restored, you may experience discolored water or have air trapped in your water lines.
- Discolored water may not be aesthetically pleasing, but it is safe. However, WSSC Water recommends not using discolored water to do laundry as clothes can become stained.
- After water main repair work is completed in your area, flush the COLD-water lines in your home or business using the following steps:
- Run all COLD-water taps for about five minutes or until the water runs clear.
- Begin with the lowest faucet in your home or business and then open the other faucets one at a time, moving from your lowest floor to your highest.
- Once the water runs clear, usually in less than five minutes, turn off your faucets in the same order, lowest to highest.
- You should also flush your refrigerator's water lines.
- If the discolored water persists after running your cold-water lines for five minutes, please report it to our Emergency Call Center at 301-206-4002 or firstname.lastname@example.org.
What to Expect
- AT NO TIME DURING THIS WORK WILL IT BE NECESSARY FOR A WSSC WATER EMPLOYEE TO ENTER YOUR HOME.
- Lane Closures: Motorists are encouraged to plan ahead and expect lane closures, as crews work in the eastbound lanes of Tucker Lane and Pond Road. Safety cones will be in place to keep the work zone safe.
- Additional Noise: Generators, air compressors, road saws and large maintenance vehicles are needed to complete this work.
- Home Access: WSSC Water will ensure residents have access to their homes during work hours.
Water is essential to our daily lives and we understand the inconvenience these types of projects can cause. WSSC Water appreciates your patience as we work to provide safe, seamless and satisfying water services to your home.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.