Spring Open House Meetings Focus on New Rate Structure

County and Community Partners Join WSSC to Offer Customers Information on Assistance Programs and Resources

| News Release



Meeting to be Held Tuesday, June 4 at WSSC Headquarters in Laurel

Laurel, Md. – May 31, 2019 – Continuing a commitment to transparency and public outreach, WSSC is hosting their final open house meeting this spring to inform customers about several big changes coming to the water utility serving 1.8 million customers in Montgomery and Prince George’s counties. Expected July 1, a new rate structure will change the way WSSC charges for water and sewer services. The community-based events provide details on WSSC’s new, modern and simplified rate structure and redesigned bill.

Customers have one more opportunity to attend an open house meeting to ask questions and learn about WSSC’s new rate structure, redesigned bill, enhanced customer assistance programs, construction projects, innovative technologies, environmental protection efforts and much more.

WSSC Headquarters
Tuesday, June 4, 2019, 6-8 p.m.
14501 Sweitzer Lane | Laurel, MD 20707

Community partners attending the final meeting include:

  • Prince George’s County Department of Social Services
  • Prince George’s County Office of Community Relations
  • Salvation Army
  • M-NCPPC/Prince George’s County Department of Parks and Recreation
  • Laurel Advocacy & Referral Services, Inc.

The open house format provides customers the ability to attend anytime during the two-hour period that is convenient for them. Customers with specific billing questions, or those who would like help in determining their future bills under the new rate structure, should bring their latest bill and a valid government-issued ID.

More than 650 WSSC customers attended the first two open houses held in May – one in Montgomery County and one in Prince George’s County.

Individuals requiring accommodations under Title II of the Americans with Disabilities Act should contact WSSC at 301-206-8100, or visit wsscwater.com/openhouse to make your request. Registration is encouraged, but not required to attend any of the open houses.

For more information about the new rate structure, including an online bill calculator to assist customers in estimating future water/sewer bills, visit wsscwater.com/billchanges.

WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.

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