Spring Open House Meetings Focus on New Rate Structure
County and Community Partners Join WSSC to Offer Customers Information on Assistance Programs and Resources
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Laurel, Md. – May 16, 2019 – Continuing a commitment to transparency and public outreach, WSSC is hosting a series of open house meetings this spring to inform customers about several big changes coming to the water utility serving 1.8 million customers in Montgomery and Prince George’s counties. Expected July 1, a new rate structure will change the way WSSC charges for water and sewer. The community-based events will provide details on WSSC’s new, modern and simplified rate structure and redesigned bill.
Customers have two more opportunities to attend the open house meetings to ask questions and learn about WSSC’s new rate structure, redesigned bill, enhanced customer assistance programs, construction projects, innovative technologies, environmental protection efforts and much more.
Prince George’s County
Tuesday, May 21, 2019, 6-8 p.m.
Prince George’s Sports and Learning Complex
8001 Sheriff Road | Landover, MD 20785
Tuesday, June 4, 2019, 6-8 p.m.
14501 Sweitzer Lane | Laurel, MD 20707
Community partners attending the two upcoming meetings include:
- Prince George’s County Department of Social Services
- Prince George’s County Office of Community Relations
- Salvation Army
- M-NCPPC/Prince George’s County Department of Parks and Recreation
- Community Crisis Service, Inc (Prince George’s County Open House)
- Laurel Advocacy & Referral Services, Inc. (Bi-County Open House)
The open house format provides customers the ability to attend anytime during the two-hour period that is convenient for them. Customers with specific billing questions, or those who would like help in determining their future bills under the new rate structure, should bring their latest bill and a valid government-issued ID.
More than 250 WSSC customers attended the first open house held in Montgomery County at Walter Johnson High School on May 7.
Individuals requiring accommodations under Title II of the Americans with Disabilities Act should contact WSSC at 301-206-8100, or visit wsscwater.com/openhouse to make your request. Registration is encouraged, but not required to attend any of the open houses.
For more information about the new rate structure, including an online bill calculator to assist customers in estimating future water/sewer bills, visit wsscwater.com/billchanges.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.