CUSTOMER ALERT: Low Water Pressure Expected in Southern Prince George's County on Tuesday, February 12
Water Storage Exercise Taking Place in Advance of Work to Connect Two Large Mains
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Customers May Experience Temporary Discolored Water
Laurel, Md. – February 11, 2019 – WSSC is conducting a water storage exercise on Tuesday, February 12, starting at 8 a.m. that will affect areas around Accokeek, Clinton and Brandywine in southern Prince George’s County. The exercise, which will last for several hours, may cause temporary low pressure and discolored water for customers in the green section of this map.
WSSC water quality experts assure customers living in the impacted areas that the water will continue to meet all Safe Drinking Water Act standards and will closely monitor pressure and water supply levels during the exercise. The Prince George’s County Fire/EMS Department is aware of the exercise. In the event of a fire or other emergency requiring full water pressure in this area, WSSC will immediately end the exercise and restore water service to full pressure.
WSSC is conducting this exercise in advance of future work to connect two large water mains together. The connection of these mains, which is part of the Maryland Department of Transportation State Highway Administration’s MD 4 at Suitland Parkway Interchange Project, will require WSSC to temporarily limit the flow of water into this area to safely allow this work to be completed. The exercise will determine how long water in nearby storage tanks can provide the necessary flow to meet demand while the water mains are out of service to safely make this connection. No date has been set for the water main connection project. WSSC will alert customers living in this area prior to the actual work taking place
WSSC customers do not need to store water or take any other water-related precautions during this exercise. If Prince George’s County Public Schools close because of weather on Tuesday, February 12, the exercise will be rescheduled.
WSSC apologizes for the inconvenience of temporary low pressure and discolored water that may occur. WSSC will issue alerts via its Customer Notification System (CNS), and through the news/social media, when the exercise starts and when full pressure has been restored. In the event of discolored water, customers should follow WSSC’s flushing guidelines AFTER full pressure has been restored. If customers continue to experience discolored water after following these guidelines, they can contact WSSC’s Emergency Call Center 24/7 at 301-206-4002 or email firstname.lastname@example.org.
WSSC customers are encouraged to sign up for CNS here, which sends important water service information via text or email.
For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.