WSSC Construction Season in Full Bloom!
WSSC Crews are #InYourNeighborhood Replacing Aging Infrastructure
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
New Video Details What WSSC Customers can Expect During Construction
LAUREL, Md. – April 24, 2017: Out with the old and in with the new. It’s springtime in Maryland, which means it’s construction time and WSSC is delivering on its mission to deliver safe, clean water to customers in Montgomery and Prince George’s counties by replacing dozens of miles of aging water and sewer mains.
“Replacing our aging infrastructure is crucial to our clean water mission,” said WSSC General Manager and CEO Carla A. Reid. “It’s an uphill battle to address our infrastructure needs, but our customers depend on us to deliver safe, clean drinking water and we will deliver.”
The cost to replace one mile of small diameter water main (under 16 inches) is approximately $1.6 million. Each year, WSSC replaces 61 miles of water mains and 20 miles of sewer mains, which equates to between 150 to 200 active construction projects throughout both counties. WSSC recently became the first utility in the country to use zinc-coated, ductile iron water pipes wrapped in a protective coating to help them last at least 100 years.
A sample of current major WSSC projects now underway includes:
(Estimated completion dates are weather permitting)
Prince George’s County
- Mitchellville Water Main
- 15700 Peach Walker Drive in Bowie
- Replacing 3.2 miles of water main
- Estimated completion April 2018
- South Adelphi Water Main
- Brightseat Rd. in Landover near FedEx Field
- Replacing 1 mile of water main
- Estimated completion May 2018
- Presley Manor Water Main
- 9500 Good Luck Rd. in Lanham (east of Cipriano Rd.)
- Replacing 3 miles of water main
- Estimated completion November 2018
- Oxon Run Water Main
- Oxon Run Dr. in Forest Heights
- Replacing 1.4 miles of water main
- Estimated completion August 2019
- Battery Lane Park Water Main
- Battery Lane between Old Georgetown Rd. & Wisconsin Ave.
- Replacing 3 miles of water main
- Estimated completion October 2017
- Kemp Mill Park Water Main
- Kenbrook Rd. in Kemp Mill
- Replacing 3.4 miles of water main
- Estimated completion November 2017
- Green Meadow Water Main
- Ancient Oak Dr. near Darnestown Rd.
- Replacing 2.9 miles of water main
- Estimated completion December 2017
- Georgetown Village Water Main
- Brixton Lane near Fernwood Rd.
- Replacing 3.7 miles of water main
- Estimated completion December 2018
Each project usually involves heavy equipment, digging, dust, noise, parking restrictions and brief water service interruptions to customers. Working to minimize disruptions and inconvenience is key to WSSC and it starts with customer communication.
“Every single planned project involves extensive public outreach,” added Reid. “Our customers deserve to be well informed.”
WSSC’s proactive communication efforts include:
- WSSC will mail a project notification letter to every impacted customer approximately 6 to 9 months prior to construction with an overview of the project and work to be performed.
- Another letter will be sent approximately 3 to 6 months prior to construction inviting customers/residents to a community meeting about the project.
- Community meetings usually occur about 2 weeks after customers receive the meeting notice letter.
- WSSC will mail another project letter approximately two weeks prior to the start of construction.
- Many projects entail a brief interruption in water service. When this occurs, WSSC will place door hangers to alert impacted customers 48 hours prior to any service interruption.
- Additional communication includes WSSC signs installed throughout a work area with important project and contact information.
Customers should keep project notification letters in case they have questions after work has started. Customers also are encouraged to call, email or ask WSSC employees on site any questions they have about the project. To help inform customers about what to expect during construction, WSSC created this short video.
When all the work is completed, WSSC’s goal is to restore the area as good, or better, than when work started. It is important to note, final restoration of sidewalks, roadways, and landscaping are weather dependent and take place within 90 days following completion of the pipe work. Projects completed during the late fall or winter months will typically be restored when warmer weather arrives in the spring.
Follow WSSC on Twitter (@WSSCWaterNews) and Facebook (@WSSCWater) for general updates and information about WSSC.
For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.