WSSC Commissioners to Hold Fifth Special Meeting Wednesday to Review Management’s Rate Structure Recommendation

Special Meeting Open to Public and Livestreamed

| News Release



LAUREL, Md. – November 7, 2017: WSSC Commissioners will receive management’s rate structure recommendation at their fifth special meeting on Wednesday, November 8 starting at 10 a.m. at WSSC’s headquarters in Laurel. The recommendation follows a transparent and collaborative public process involving nationally-renowned rate structure experts, an authority on Maryland water conservation, a consumer advocate and affordability expert, and extensive customer outreach. WSSC’s current rate structure was adopted 25 years ago and good management practice dictates periodic review of rate structure alternatives.

Management’s recommended rate structures are part of five alternatives that were presented to customers at three October public hearings held in both counties. These five included two 3-tier and two 4-tier rate structures and a uniform, or flat, rate (see chart below). The basis for these five proposed rate structures included the following information: customer input, Commissioners’ policy priorities, Cost of Service Study, Maryland Public Service Commission’s (PSC) order to develop a reasonable rate structure, WSSC customer information, and research into the impact of various rate structures on water conservation, customer affordability, revenue stability and rate stability.


Following a briefing on management’s recommendation, WSSC customers and members of the public will have an opportunity to provide comments. The public rate structure meeting will be livestreamed on WSSC’s website.

Throughout the rate structure development process, WSSC engaged in an extensive public outreach campaign to garner input and feedback from residential and non-residential customers, elected officials and other interested stakeholders in both counties. In total, WSSC held or participated in 20 public meetings and/or hearings since spring 2017, which were attended by more than 1,200 customers and generated more than 300 total comments on the proposed rate structures. Additionally, all WSSC meetings were livestreamed and seen by nearly 2,500 viewers.

WSSC Commissioners are expected to make their rate structure recommendation on Wednesday, November 15, 2017, to both counties for their review. The Commission plans to select a new rate structure in June 2018. The uniform rate could be implemented in July 2018. The implementation of the proposed new 3-tier and 4-tier rate structures, which will change how WSSC bills customers, must wait for a new billing system, expected to be ready in July 2019.

For more information on the five proposed rate structures under consideration and to view video recordings from past meetings, visit:

WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.

Last Modified: