WSSC ePermitting Is Here

Save Time and Money on Your Construction and Development Projects

| News Release

OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS

FOR IMMEDIATE RELEASE

LAUREL, MD – November 21, 2016: Skip the trip! ePermitting has arrived at WSSC to improve the permitting experience and streamline projects. Paper applications for permits and permit-related services are no longer accepted. The new system will improve service particularly to plumbers, gasfitters, sewer and drain cleaners, developers and engineers.

“ePermitting is one of many examples along the journey to providing world class customer service to our customers,” says Carla A. Reid, WSSC GM/CEO. “WSSC is simplifying this process to make it easier to get business done.”

In anticipation of the ePermitting launch, the WSSC Permit Services Unit conducted several training sessions to acclimate customers to the new system.

“We are excited to offer this tool that will streamline projects for our customers and save them multiple trips for information,” said Luis Tapia, WSSC Permit Services Unit Coordinator. “Users can now access and track account information from home, work or a job site.”

System registration is required for ePermitting to obtain permits, licenses, plan review and approvals as well as inspections for your home and/or business needs in Prince George’s and Montgomery counties. Need help? Online tutorials are available to customers as well as frequently asked questions.

Registered users can:

  • Apply, track and manage permits
  • Apply for and/or renew a license
  • Schedule or cancel an inspection
  • Receive real-time inspection results and status notifications
  • View, manage and track plan review applications
  • View invoices and pay fees

Registration is free and does not need to be renewed.

Note: Only WSSC-registered principal master plumbers, gasfitters and their designated proxy(s) can apply for Plumbing and/or Fuel Gas Permits and schedule or cancel inspections.

Customers with questions about ePermitting or permit business processes, email to OneStopShop@wsscwater.com and include a phone number.

If you experience technical issues, email to ePermittingSupport@wsscwater.com and include a phone number. You can also reach the Permit Services Unit at 301-206-4003.

For more information, visit wsscwater.com/ePermitting

Established in 1918, today WSSC is among the largest water and wastewater utilities in the nation. We proudly serve the 1.8 million residents of Prince George’s and Montgomery counties, providing life’s most precious resource. WSSC drinking water has always met or exceeded federal standards.

 

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