Frigid Temperatures Could Bring Water Main Breaks

Households Should Be Prepared, Winterize Your Pipes

| News Release

OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS

FOR IMMEDIATE RELEASE

Laurel – February 11, 2016: The frigid weather entering the region and lasting through the weekend makes household pipes and WSSC pipes – especially the older ones -- vulnerable to breaks and leaks.

WSSC is responsible for water mains in the street and the connections to your home or business, but not the pipes on your property. Property owners are responsible for pipes on their property and inside their homes. Please call a plumber if pipes break on your property. For prevention tips and what to do if your pipes freeze, visit http://www.wsscwater.com/winterize.

Because water temperature lags behind air temperature changes, water main breaks may occur one to two days after the cold weather arrives. That’s why WSSC tracks the Potomac River temperature and the number of water main breaks on a daily basis. Check out the chart.

If you suspect a water main break, report it to WSSC’s 24/7 emergency call center: 301-206-4002. Breaks can also be reported via WSSC’s mobile app. Download it today.

WSSC is prepared for the winter weather with the technology, crews and equipment to quickly pinpoint system breaks and make repairs around the clock. Last month, WSSC repaired 389* breaks and leaks.

Our website features an interactive map that shows current repair jobs and allows users to search by an address. Also, WSSC’s Customer Notification System (CNS) alerts customers via text and/or email when breaks affect service and daily routines. Customers register online for the CNS online.

About a quarter of WSSC’s 5,600 miles of water mains are over 50 years old. The Commission is currently replacing 55 miles of water pipe each year.

*Numbers may vary slightly from original reporting after work orders are closed out.

For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.

 

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