WSSC Deploys Emergency Preparations in Advance of Effects from Hurricane Joaquin

Emergency Personnel in Place While WSSC Continues to Monitor Storm

| News Release



Laurel – October 2, 2015 – As a result of the ongoing storm and as hurricane Joaquin begins to move northward off the East coast, WSSC has deployed a precautionary emergency plan for all facilities in an effort to maintain safe delivery of water to all of our customers. The possibility still remains that the region will experience power outages and widespread flooding.

WSSC’s storm preparation plan includes:

  • A 24/7 rapid response call center to quickly dispatch crews in case of an emergency.
  • Water storage tanks across our service area at full capacity.
  • Updated emergency contact list for our electrical suppliers in the event of a power outage at vital facilities.
  • Mobile equipment, including generators, tested and fueled to provide temporary power if an outage occurs.
  • Fully stocked warehouses with emergency supplies.
  • Additional personnel strategically placed throughout Montgomery and Prince George’s counties.
  • Independent contractors have been notified and on standby.

“Our staff is experienced working under extreme weather conditions, including when Hurricane Sandy passed through our region a few years ago” said Jerry N. Johnson, WSSC General Manager and CEO. “We will closely monitor the forecast and our staff will remain on high alert until the storm passes in order to provide safe drinking water to our customers without interruption.”

Should customers encounter water service issues during the storm we ask that they call our Emergency Call Center at 301-206-4002.

In the event weather conditions affect WSSC operations, we will inform the media and provide our customers can stay connected with updates via our website, social media and through the WSSC Mobile App.

WSSC recommends the following storm preparation tips for customers:

  • Have extra water on hand. At least one gallon a day per person. (more if you have pets).
  • Fill clean containers with WSSC tap water.
  • Clean your home gutters and check for weak tree limbs around your property.
  • Remove valuables from your basement in case of flooding.
  • Inspect sump pump.
  • Fully charge cell phones and update important contact information.
  • Have cash and fill up your vehicle’s gas tank in case of evacuations.

For additional information, visit FEMA’s preparedness website

WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.

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