WSSC Crews Continue Repairing Large Number of Water Main Breaks

Storage Levels Returning to Normal Throughout the System

| News Release

OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS

FOR IMMEDIATE RELEASE

LAUREL, MD – February 24, 2015:  The cold weather is not letting up and neither are the water main breaks. As of 9 a.m., there were 52 breaks in need of repair in Montgomery and Prince George’s counties. While 27 crews were on the streets repairing breaks all day today, additional breaks continued to be reported. Tonight there are 51 breaks still awaiting repair.

The spike in the number of water main breaks is due to the extended period of extremely cold weather, which has caused colder than usual water to flow through the pipes. Since the beginning of February, there have been over 330 water main breaks. Since the beginning of this current cold snap on Monday (2/16) there have been over 200 breaks.

On Sunday and Monday, the water system could no longer overcome the impact of all the broken mains and storage levels began to fall. Water was being lost at a higher rate than could be replenished. The system has now been stabilized and all storage levels have returned to normal; however, another significant issue, such as a large water main break, could place the system under additional stress.

When water storage drops below a certain level, water pressure for firefighting can become compromised. Low water pressure can also lead to boil water advisories. 
WSSC encourages customers to report water main breaks, but reminds everyone that the response time is longer than normal because of the extraordinary number of breaks.

The best way to report a broken water main is via email at emergencycallcenter@wsscwater.com and be sure to include the address of the break.

WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.

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