Number of Broken Water Mains Continues to Climb

| News Release



Laurel – January 8, 2014: WSSC crews are working around the clock in 16-hour shifts to stay on top of the soaring number of water main breaks, but it is going to take time to catch up with the growing list of broken pipes.

In the past 24 hours utility technicians have repaired 16 broken water mains, but there are still 48 broken water mains in Montgomery and Prince George’s counties. That number continues to grow.

WSSC staff that normally puts new pipe in the ground has been pulled to help repair all the breaks. Contractors are also on standby to help when needed, as was the case yesterday with the break on University Boulevard in Silver Spring.

The typical four- to six-hour timeframe to repair a break is longer in the bitter cold because crews need to rotate in and out of their vehicles to stay safe.

Other WSSC crews are continuously being dispatched to spread sand in the area of leaks that cannot be immediately fixed. We thank customers for their patience.

Check out this chart which shows the correlation between the temperature of the Potomac River and the number of water main breaks.

For more information about water main breaks, visit our service alert page for an interactive map that allows users to search by address. Or check on service alerts, report a problem (even send a photo) or pay your bill with our mobile app. Customers can also sign up for the Customer Notification System (CNS) to receive emails or texts about breaks and leaks in their neighborhoods.

WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.

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