Around the Clock Work to Repair Water Mains Continues

| News Release

OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS

FOR IMMEDIATE RELEASE

Laurel – January 10, 2014:  WSSC utility technicians are making great progress repairing broken water mains but the fact is... pipes are continuing to break despite the rise in temperature.

The latest broken main count in Montgomery and Prince George’s counties is 60. Crews have repaired 18 mains since yesterday afternoon, but another 14 mains have been added to the repair queue in that same timeframe.

The Potomac and Patuxent Rivers provide WSSC with its source water. The temperature of the source water does not change as quickly as the air temperature which is one of the reasons that WSSC’s water mains are continuing to break in relatively high numbers. Water mains, especially older ones, can fail when the temperature of the water going through the pipes fluctuates.

WSSC will continue to have extra repair crews working around the clock until all the water mains are repaired and service has been restored for our customers. We know it is an inconvenience to be without water and we appreciate the patience of our customers.

If you would like to see the number of water main breaks compared with the change in termperature of the Potomac River, check out this chart.

For more information about water main breaks, visit our service alert page for an interactive map that allows users to search by address. Or check on service alerts, report a problem (even send a photo) or pay your bill with our mobile app. Customers can also sign up for the Customer Notification System (CNS) to receive emails or texts about breaks and leaks in their neighborhoods.

For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.

 

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