WSSC Not Affiliated with Any Company Selling Water Leak Insurance
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Laurel – May 3, 2013: The Washington Suburban Sanitary Commission (WSSC) issued a statement today advising its customers that it is not affiliated with, nor does it endorse any company advertising insurance for underground water main leaks on private property.
In the last few days, WSSC has received calls and emails from customers in Prince George’s and Montgomery counties who received advertisements in the mail for a service contract to provide coverage for breaks in external water lines on their property. These types of advertisements have become fairly regular occurrences over the last few years. In a letter to customers, the company mentions that WSSC does not pay for underground leaks on private property. While this is true, WSSC does not endorse any underground leak insurance program offered by any company.
Under WSSC policy, the homeowner is responsible for the water service (lateral) from their house to the property line, as well as all of the pipes within the house. If the leak is in the WSSC portion of the service pipe or on the main water pipe (in the street), WSSC will make repairs and restore the affected area to its original condition.
For details on WSSC affiliations and tips on identifying WSSC employees visit Keeping Customers Safe and Informed on our website. And, for more information on any company you may have been in contact with, please contact the Better Business Bureau at (202) 393-8000 or (410) 347-3990 or online at www.bbb.org.
For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.