WSSC Names Crystal Knight-Lee Director of Strategic Systems Management Office
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Laurel – November 7, 2013: Crystal Knight-Lee has been named Director of the Strategic Systems Management Office (SSMO) for Washington Suburban Sanitary Commission (WSSC). She joined WSSC in 2007 and has led SSMO on an interim basis since February 2010.
General Manager/CEO Jerry N. Johnson says, under Knight-Lee’s leadership “the office has led strategic planning, supported corporate governance for WSSC's Commissioners, increased transparency and accountability by reporting organizational progress, and supported the development and implementation of key strategic initiatives.”
Knight-Lee, who grew up and lives in the WSSC service area, received her Bachelor of Science degree in Business from Towson University in 1992. She earned her graduate degree in Applied Behavioral Science from Johns Hopkins University in 2003 and a Certificate in Strategic Management in 2008. She is a 2011 graduate of the National Forum for Black Public Administrators Executive Leadership Institute and served on the board of the Association for Strategic Planning.
Knight-Lee’s background includes management and internal consulting, human resources and organization development roles. She has served as trusted advisor to senior executives in the nonprofit, consulting and government sectors where she has demonstrated a strong collaborative leadership style.
An active volunteer for WSSC community outreach programs, she has supported her local Prince George's County and Montgomery County communities in various leadership and service roles.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.