First Annual Strategic Performance Report Released
WSSC Biennial Report Outlines Two Years of Progress
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS
FOR IMMEDIATE RELEASE
Laurel – May 30, 2012: The Washington Suburban Sanitary Commission (WSSC) has released an in-depth Biennial Report, The Proof is in Performance; detailing progress WSSC has made for fiscal years 2010-2011. The Biennial Report is the first “annual report” WSSC has published since 2003. It is accompanied by WSSC’s first Annual Strategic Performance Report for FY 2011, which summarizes a dashboard of performance goals and measurements designed to track WSSC progress in providing world-class water and wastewater services to customers. The Strategic Performance Report outlines key success measures for achieving these goals in FY2011 and details how well WSSC is performing in key areas.
Both documents address the strategic priorities established by the six Commissioners: Infrastructure, Financial Stability, Workforce Management, Procurement, Customer Service, Security and Safety, Environmental Stewardship and Communications and Stakeholder Relations.
“In carrying out our primary mission to provide customers with water and wastewater services, everything we do is guided by these strategic priorities,” said Jerry N. Johnson, General Manager and Chief Executive Officer. “I am proud to say we have made steady progress over the last two years in meeting many of the goals that were set working with the Commissioners.” These include:
- Replacing and repairing an aging infrastructure. In FY 2011, we exceeded our goal of replacing 36 miles of water main by completing 44.2 miles of water main; In FY 2010 WSSC exceeded the goal of 31 miles by actually replacing 38.9 miles.
- Retaining a AAA bond rating from the three major credit rating agencies despite tight economic times.
- Focusing on the future with completion of major upgrades to the Potomac Water Filtration Plant including increased capacity and installation of one of the largest ultraviolet disinfection systems in the United States.
- Completing the 2010 Disparity Study and the Commissioners approving a new Minority Business Enterprise Program – a solid foundation to allow women-owned and minority-owned firms to compete on a level playing field for hundreds of millions of dollars in WSSC contracts.
- Receiving the coveted Platinum Award from the Association of Metropolitan Water Agencies and all wastewater treatment plants receiving Peak Performance Awards from the National Association of Clean Water Agencies.
Both documents provide increased accountability and transparency, giving WSSC customers and other stakeholders a better, more complete view of what WSSC has accomplished and what is expected in the future.
For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.