***CUSTOMER ALERT*** For Largo Neighborhood

Boil Water Advisory Will Follow Overnight Disruption of Water Service

| News Release

OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS

FOR IMMEDIATE RELEASE

Laurel - December 5, 2012: WSSC will be shutting off service to about 750 residents in the New Orchard Drive area of Largo starting at 8 p.m. tonight (Wednesday). This is the same community affected by a Thanksgiving Day water main break. The shutdown will also include two townhome complexes, and is expected to last until 6 a.m. Thursday morning.

While making repairs to the water main on Thanksgiving, WSSC found other issues that need to be addressed, including the repair of several important valves on both New Orchard Drive and Harry S. Truman Drive.

During the shutdown, WSSC customer advocates will have three water stations in place: one at the intersection of New Orchard and Harry S. Truman Drives, and water stations in the 500 and 600 blocks of Harry S. Truman.

An interactive map for customers outlines the affected areas. Check the WSSC web site (www.wsscwater.com) and the news media, Facebook and Twitter for updates.

Because of this work, the system in this isolated area may lose pressure, When a water system, or in this case a small portion of a water system, loses pressure there is an increased risk of contamination. That’s why a Boil Water Advisory (BWA) for the community will be in effect when service is restored.

During the boil water advisory, WSSC recommends if you live in the affected area, that you boil water for drinking, making ice, washing dishes (without a dishwasher), brushing teeth and food preparation. Water should be brought to a rolling boil for one minute and cooled before using. Water for pets should be boiled and then cooled for their use.

The BWA will remain in effect for approximately 36 - 48 hours after service is restored to allow time for mandatory water sampling. This ensures quality has been restored. When the advisory is lifted, WSSC recommends that customers flush their home cold water lines when their water service comes back on;

  • Run all cold water taps for five minutes.

  • If you have a single-lever faucet, set it to run the cold water.

  • Begin with the highest faucet in your home or business and then open the other faucets one at a time, moving from your highest floor to your lowest.

  • After five minutes, turn off your faucets in reverse order, from lowest to highest.

  • You should also flush your refrigerator’s water lines as well.

If you experience problems after performing the above procedures, or if you have any questions, please contact our Customer Emergency Call Center 24 hours a day, seven days a week at: (301) 206-4002, 1-800-828-6439 or TTY (301)-206-8345.

For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.

 

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