During holidays, administrative offices are closed.
However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The number is (301) 206-4002 or e-mail the Emergency Call Center. In addition, you may file a claim day or night by calling (301) 206-7095. Our Interactive Voice Response System is also available 24 hours a day to answer your routine billing questions.
Attention Customers: WSSC's Bill Pay and Interactive Voice Response System (IVRS) will be offline for maintenance for approximately one hour on Friday, March 22, 2019 from 2:00 am to 3:00 am. We appreciate... More
Laurel, MD - March 20, 2019: Due to ongoing water main maintenance in the Silver Spring/Kensington area, customers may experience discolored water. Work is ongoing today, March 20 and will continue into... More