During holidays, administrative offices are closed.
However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The number is (301) 206-4002 or e-mail the Emergency Call Center. In addition, you may file a claim day or night by calling (301) 206-7095. Our Interactive Voice Response System is also available 24 hours a day to answer your routine billing questions.
Crews are working to repair a 12-inch water main at 817 South Frederick Ave. in Gaithersburg. Customers in this area, including residents of Rosedale Apartments, will lose water service while the water... More