Established in 1918, WSSC is currently among the largest water and wastewater utilities in the nation, with a network of nearly 5,768 miles of fresh water pipeline and over 5,578 miles of sewer pipeline. Our service area spans nearly 1,000 square miles in Prince George’s and Montgomery counties, and we serve 1.8 million residents through approximately 475,000 customer accounts. WSSC drinking water has always met or exceeded federal standards.
We are entrusted by our community to provide safe and reliable water, life’s most precious resource, and return clean water to our environment, all in an ethical, sustainable, and financially responsible manner.
To be THE world-class water utility, where excellent products and services are always on tap.
Our guides for daily behavior and decision making at every level include:
We are responsible employees who act ethically, are accountable, and conduct ourselves with integrity and transparency.
We work as a team across the Commission to fulfill the needs of our customers.
We continuously enhance and protect natural resources and the environment for the health of future generations.
We achieve the highest level of quality, safety, productivity, and cost-effectiveness, demonstrating world class service to everyone.
We promote creativity to develop new products, streamline processes and enhance services.
Our methods for achieving our Mission and Vision: