Customer Feedback Community

WSSC Needs Your Feedback!

Join WSSC’s online Customer Feedback Community (CFC) and help us make your experience with WSSC better, more efficient and user-friendly!

Customers give WSSC their direct feedback on important issues. You, the customer, have a voice in how we manage our relationship with you by serving for one year as a member of our online group.

It’s easy; can be done from the comfort of your home and there are prizes for your participation. You’ll participate in approximately one activity a month, responding to questions or surveys, or provide specific reactions to WSSC products, tools or services like a focus or test group. Each activity is aimed at gathering your feedback and enhancing customer experience with us. You must be a current WSSC customer to participate.‚Äč

For more information or to become a member of the WSSC Customer Feedback Community, contact Toni Stiefel, Division Manager, Community Outreach at toni.stiefel@wsscwater.com or 301-206-8233.

Additional expectations and incentives...read more

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