FAQs for Vendors During State of Emergency

  1. How will WSSC receive and evaluate bids/proposals during the State of Emergency?

Bids/proposals will be submitted and reviewed electronically via the WSSC Supplier Portal.

  1. If I must send my bid/proposal electronically and it is delivered late due to heavy electronic submission traffic, will I be disqualified?

We encourage all vendors to give themselves ample time to upload all of the appropriate documentation prior to a deadline. This will help ensure you have sufficient time to alert us in advance if technical difficulties arise. If a Supplier Portal technical issue occurs during the electronic submission, please email the “Contract Administrator” (Procurement Specialist) indicated in the solicitation. In such cases, the Procurement Office will assess whether there was an issue with the Supplier Portal which resulted in a bidder/offeror not being able to timely file a bid/proposal.

  1. If public bids are closed, how will bidders be informed of the results?

Information is readily available in the Supplier Portal and may also be accessed by the public via the Supplier Portal Internet page under Solicitations and Awards.

  1. Will bid/proposal evaluations be done electronically? If so, how will WSSC protect my proprietary information from accidental disclosure?

Yes, bids/proposals will be submitted electronically via the Supplier Portal, a secure online system. Submissions are transmitted to the WSSC Water Procurement Office and are not shared with the public.

  1. How will WSSC inform bidders/offerors of the status of bids/proposals already submitted but not yet awarded.

Information is readily available in the Supplier Portal and may also be accessed by the public via the Supplier Portal Internet page under Solicitations and Awards.

  1. How will vendors be notified of awards?

Notification of awards to vendors will not be changed from its current process. Vendors will receive a NORA Letter from the Procurement Office informing them of their award.

  1. What is the new expected time frame from advertisement to award for an RFP? IFB?

Due to the State of Emergency, for IFBs, generally, 2 additional weeks have been added for due dates. For RFPs, generally, 4-6 weeks have been added for due dates.

  1. How do I submit my bonds for permit packages, contracts, etc.?

Fully executed electronic copies should be submitted with the electronic bid/proposal package via the Supplier Portal.

  1. How do I submit my certificate of insurance to update insurance for my plumber’s license? 

The certificate must be emailed to insurancecertificate@wsscwater.com.

  1. Will bonds still be released when work is completed on permits? 

A bond release letter will be emailed to the applicant on file acknowledging the bonds are released.  However, physical documents will be returned at a later date.