Laurel, MD - November 8, 2025: Due to scheduled system maintenance on Saturday, November 8, from 4:00 p.m. to 6:00 p.m., the following systems may be intermittently unavailable:
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- ​Customers will be unable to:
- Make/split payments
- Request an extension
- Enter a meter reading
- Request a plumbing inspection
- ​Customers will be unable to:
- Fire Hydrant Meter Rental
- Refund Requests
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.