Start/Stop Service

Release of Liability (ROL) - This form releases WSSC from all claims and damages that may arise when restoring the water service. Frequently Asked Questions

To start or stop service, please call us between 7:30 a.m. and 5:30 p.m.:

In-State Customers: (800) 634-8400 or (301) 206-4001

Out-of-State Customers: (800) 828-6439

Contact Us Online 

We will ask for your account number or your service address.  In addition to your move out or settlement date, we need the following to process your final bill request: 
 

Tenant With Inside Meter:	Tenant With Outside Meter:	Property Owner with Inside Meter:	Property Owner with Outside Meter:
7-digit meter reading	Request for final two days in advance	7-digit meter reading	Request for final bill two days in advance
Forwarding address for final bill	Forwarding address for final bill	Settlement company’s name and mailing address	Settlement company’s name and mailing address

Other Notes:  If a sub-meter serves the property, please provide the 7-digit meter reading. 
If a readable remote is outside the property, please also provide the 7-digit reading.