Mandatory Water Restriction - Frequently Asked Questions (FAQs)

• If the problem is in Potomac, why do all customers need to conserve?
• Will the quality of my water be affected?
• Could this affect fire protection?
• Can I still top off my swimming pool?
• Are swimming pools affected?
• Are car washes affected?
• Where can I get more information?

If the problem is in Potomac, why do all customers need to conserve?

The 96-inch main is a major transmission main within our distribution system. If customers do not conserve, some users could experience a drop in water pressure..

Will the quality of my water be affected?

No.  WSSC will continue to supply safe, clean drinking water while repairs are made.

Could this affect fire protection?

Yes, if people don’t conserve and water pressure drops.  WSSC is in contact with local fire departments so they can take appropriate measures.

Can I still top off my swimming pool?

No, please refrain from any non-essential use of water.

Are swimming pools affected?

Yes, all pools are included in the restrictions; public, private and commercial pools should not be topping off.

Are car washes affected?

Car washes are NOT affected if they recycle their water.

Where can I get more information?

For more tips on conserving water, click here. Check back for updates (remember to refresh your browser) or call the WSSC Emergency Call Center at 301.206.4002, or:

Toll free: 1-800-828-6439
TTY:  301-206-8345