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A Message from WSSC, Customer Relations Group

WSSC welcomes you to our family of valued customers.  You are part of a family numbering 1.8 million customers who have come to expect water that meets or exceeds all purity standards.  Our customers depend upon us to safely collect, treat, and dispose of all wastewater.  We are committed to providing you with a superior product.  Our commitment to excellence also includes providing you with responsive, professional customer services.

If you have questions or concerns, please contact an agent weekdays, between 7:30 a.m. and 7:00 p.m. at: 

Telephone: 301-206-4001 or 1-800-634-8400
Telefax 301-206-7013
Email: Contact us online
IVRS: 301-206-4001


Our Interactive Voice Response System is available virtually around the clock.  By speaking or using a touch tone phone, you can check bill information; pay a bill by credit card, check, ATM, or debit card (for an additional $2.25 convenience fee); split a current bill payment into two installments; enter a meter reading; or request a 7-day payment extension.

We are here to serve you and we are proud to have the opportunity to do so!


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© 2011 Washington Suburban Sanitary Commission    14501 Sweitzer Lane     Laurel, Maryland 20707