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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services
Richard G. Hocevar Building, Auditorium, 14501 Sweitzer Lane, Laurel, MD 20707
Agenda PDF
Time Item Anticipated Action
1. OPEN SESSION AUDITORIUM
10:00 AM

Pledge of Allegiance

Approval of Agenda

 Vote

Approval of Minutes for July 20, 2016

 Vote

Retirees

Communications Video: "Theft of Water"

Comments: Commissioners / Public
2. STAFF REPORTS
10:20 AM

General Manager's Office

Monthly Report

 Information

National Association of Clean Water Agencies (NACWA) Peak Performance Awards
10:50 AM

Internal Audit Office

Monthly Activity Report

 Information
3. OTHER REPORTS
11:00 AM

Finance

Set Public Hearing Dates for Fiscal Year 2018 Proposed Budget

 Vote

Resolution 2017-2135 - Appointment of Trustees to WSSC Retiree Other Post-Employment Benefits (OPEB) Trust Board of Trustees

 Vote
4. CONSENT CALENDAR
11:10 AM

Engineering and Construction

Architect/Engineer Contracts

PM0003.4.5.19A16, Water Main Design Services Basic Ordering Agreements

Construction Contracts

BT5782A14, Metzerott Road 16-Inch Transmission Water Main Replacement

Production

Contract 6845,  Biosolids Management and Hauling, Option Year 1
5. BRIEFINGS/POLICIES/REGULATIONS
11:15 AM

Commission Office

Corporate Secretary Report

 Information

Committee Reports

 Information

WSSC Employees' Retirement Plan Board of Trustees

Personnel and Governance

Legislation

Audit
11:20 AM

Unfinished Business

 

ADJOURNMENT
FUTURE MEETINGS/EVENTS OF NOTE
September 7, 2016

Montgomery County Public Hearing on Proposed CIP for FYs 2018-2023 - 7:30 PM
Stella B. Werner Office Building, 7th Fl. Hearing Room, 100 Maryland Avenue, Rockville, MD
September 8, 2016

Prince George's County Public Hearing on Proposed CIP for FYs 2018-2023 - 7:30 PM
RMS Building, Room 308, 1400 McCormick Drive, Largo, MD
September 8, 2016

WSSC Board of Ethics Meeting, 2:00 PM
14501 Sweitzer Lane, Laurel, MD 20707, Commissioners Conf. Rm
September 14, 2016

WSSC Customer Advisory Board Meeting, 7:30 PM
14501 Sweitzer Lane, Laurel, MD 20707
September 21, 2016

WSSC Monthly Commission Meeting, 10:00 AM
14501 Sweitzer Lane, Laurel, MD 20707
September 28, 2016

WSSC Employees' Retirement Plan Board of Trustees Meeting, 3:00 PM
14501 Sweitzer Lane, Laurel, MD 20707