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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Richard G. Hocevar Building, 14501 Sweitzer Lane, Laurel, MD - 20707
Auditorium
Agenda PDF
Time Item Anticipated Action
OPEN SESSION AUDITORIUM
8:30 AM

A. Pledge of Allegiance

B. Approval of Agenda

 Action

C. Approval of Minutes for August 14, 2012

D. Retirees

E. Communications:
Video: Bladensburg Sewer Project

F. Comments: Commissioners/Public / Media

 Action
STAFF REPORTS
9:00 AM

A. General Manager's Office
 

  1. Monthly Report
 Discussion
9:30 AM

B. Internal Audit Office

  1. Monthly Activity Report
  2. FY 2013 Risk-Based Audit Plan
Discussion
SEPTEMBER BRIEFING/ACTION CONTRACTS
9:45 AM

A. Finance

  1. Schedule for Approving 2013 Front Foot Benefit Rates and House Connecton Charges
  2. Resolution 2013-1981 Designation of Primary Agent and Alternate Agent for FEMA and MEMA Transactions

B. Engineering and Construction
Construction Contract

  1. BR5228A11, Water Main Replacement College Park, IV

Architectural and Engineering Contracts

  1. CP4231C05, Amendment for Design Services During Construction, Broad Creek
  2. Augmentation Project
    1. CD5170A11, Piscataway Waste Water Treatment Plant Facility Plan
Action
CONSENT CALENDAR Resolution - 2013-1982
10:40 AM

A. Finance

  1. Schedule for Approving 2013 Front Foot Benefit Rates and House Connecton Charges

B. Engineering and Construction

Construction Contract

  1. BR5228A11, Water Main Replacement College Park, IV

Architectural and Engineering Contracts

  1. CP4231C05, Amendment for Design Services During Construction, Broad Creek
  2. Augmentation Project
    1. CD5170A11, Piscataway Waste Water Treatment Plant Facility Plan

C. Internal Audit

  1. FY 2013 Risk-Based Audit Plan
Action
BRIEFINGS / POLICIES / REGULATIONS
10:50 AM

A. General Manager's Office

  1. Amendment Two to Resolution 2010-1876 Delegating Authority to the General Manager
  2. Design Manual Amendment - Status Report
12:05 PM

C. Corporate Secretary's Office

  1. Corporate Secretary's Report

D. Committee Reports

  1. Personnel & Governance
  2. WSSC Employee Pension Fund Board of Trus
12:15 PM

LUNCH
Closed Session -Commissioners' Conference Room
1:15 PM

Closed pursuant to Maryland State Government Article 10, Subtitle 5,
Section 10-508(a)(13) to approve the August 14, 2012 Closed Session Minutes; Sections 10-508(a)(3) and (a)(7) to obtain legal advice concerning litigation; and Section 10-508(a)(10) to receive a briefing on company vulnerability and security

 Action
Future Meetings of Note
September 27, 2012

WSSC Employee Retirement Board, 3:30 PM
14501 Sweitzer Lane, Laurel, MD 20707, 6109
October 10, 2012

WSSC Customer Advisory Board, 7:30 PM
14501 Sweitzer Lane, Laurel, MD 20707, RM. 6104
October 11, 2012

WSSC Board of Ethics, 2:00 PM
14501 Sweitzer Lane, Laurel, MD 20707, Commissioners Conf. Rm
October 17, 2012

WSSC Monthly Commission Meeting, 8:30 AM
14501 Sweitzer Lane, Laurel, MD 20707