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WSSC Water Launches Two New Financial Assistance Programs on Dec. 1
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Learn more about both programs
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Richard G. Hocevar Building, 14501 Sweitzer Lane, Laurel, MD - 20707
Auditorium
Time Item Anticipated Action
OPEN SESSION auditorium
8.30 AM

A. Pledge of Allegiance

B. Approval of Agenda
C. Approval of Minutes for September 21 and 26, 2011

 Action

D. Retirees
E. Communications Video
F. Comments: Public / Media / Commission
STAFF REPORTS
8.50 AM

A. General Manager's Office

  1. Monthly Report
Information
9:35 AM

B. Internal Audit Office

  1. Monthly Activity Report
 Discussion
October BRIEFING/ACTION CONTRACTS
9:50 AM

A. Engineering and Construction

  1. Construction Contracts
    1. BM4396A06, Bright Seat Pressure Reducing Valve Vault

b. BE2938C00, Laytonsville Water Storage Facility

c. PM5248A11, Broad Creek Environmentally Sensitive Area IDIQ

Discussion / Action

d. CI5181A11, Piscataway Roads IDIQ

 

 

B. Finance

Resolution 2012-1941 Appointing Two Employees to the WSSC Employees' Retirement Board of Trustees

 Discussion / Action
CONSENT CALENDAR - Resolution 2012-1940
10:50 AM

A. Engineering and Construction

  1. Construction Contracts
    1. BM4396A06, Bright Seat Pressure Reducing Valve Vault

b. BE2938C00, Laytonsville Water Storage Facility

c. PM5248A11, Broad Creek Environmentally SensitiveArea IDIQ

Vote

d. CI5181A11, Piscataway Roads IDIQ

Briefing/Action Items
11:00 AM
  1. Production
    Effects of Hurricane Irene and Tropical Storm Lee
  2. SSMO
    FY 2011 Year End Strategic Plan Performance Report
  3. Acquisition
    Revised Contract Review Form
  4. General Manager's Office
    Update on Revision to Design Manual
  5. D. Commission Office
    1. Sub-Committee Reports
      1. Governance/Personnel -
        1. 2012 Legislative Proposals/Outreach Strategy
        2. Compensation Committee
      2. Bi-County Infrastructure Funding
      3. Pension
    2. Corporate Secretary's Report
12:00 PM

LUNCH
CLOSED Session Commissioner's Conference Room
1:00 PM

Closed pursuant to Maryland State Government Article 10, Subtitle 5, Section 10-508(a)(13) to approve the September 21, 2011 Closed Session minutes; and Section 10-508(a)(1) to discuss a personnel matter related to direct reports.

 Vote
Open Session Commissioner's Conference Room
1:45 PM

Adjournment
Future Meetings of Note
November 10, 2011

WSSC Board of Ethics, 2:00 PM
14501 Sweitzer Lane, Laurel, MD 20707, Commissioners Conf. Rm
November 9, 2011

WSSC Customer Advisory Board, 7:30 PM
14501 Sweitzer Lane, Laurel, MD 20707, RM. LK-121
November 16, 2011

Personnel and Governance Committee, 8:00 AM
14501 Sweitzer Lane, Laurel, MD 20707
November 16, 2011

WSSC Monthly Commission Meeting, 8:30 AM
14501 Sweitzer Lane, Laurel, MD 20707
November 30, 2011

WSSC Employee Retirement Board, 3:30 PM
14501 Sweitzer Lane, Laurel, MD 20707, 6109