| Time | Item | Anticipated Action | 
|---|
| Commission Strategic Planning Work Session | ||
|---|---|---|
| 8:00 AM | 1. Breakfast | 
| Introduction and Overview | ||
|---|---|---|
| 8:15 AM | A. Purpose of Session and Expected Outcomes | 
| Recap from Previous Strategic Planning Session | ||
|---|---|---|
| 8:30 AM | A. Outcomes from May and July 2010 Workshops | 
| Organizational Performance Reporting | ||
|---|---|---|
| 8:45 AM | A. Strategic Priority Areas of the Strategic Plan and Key Success Measures | |
| 8:55 AM | 1) Infrastructure | |
| 9:40 AM | 2) Customer Service | |
| 10:00 AM | 3) Environmental Stewardship | |
| 10:20 AM | 4) Security and Safety | |
| 10:35 AM | BREAK | |
| 10:50 AM | 5) Workforce Management | |
| 11:05 AM | 6) Financial Stability | |
| 11:20 AM | 7) Communications and Stakeholder Relationships | |
| 11:35 AM | 8) Procurement | 
| Wrap-Up of Morning Session | ||
|---|---|---|
| 1:00 PM | A. Commissioner Desired Outcomes for This Session / This Year 
 C. Commission Board Functioning 
 (a) Accomplishments, Areas for Improvement, Actions to be Taken 2. Governance 3. Group functioning and effectiveness (a) Chairman Transition (i) Organization / Committee Structure D. Policy Matters/Issues of Interest for Commission 
 (a) Future reporting 
 
 | |
| 11:55 AM | A. Overall WSSC Performance and Adequacy of Measures | |
| 12:10 PM | LUNCH | 
| Corporate Governance and Policy | ||
|---|---|---|
| A. Commissioner Desired Outcomes for This Session / This Year | 
| Wrap-Up of Afternoon Session | ||
|---|---|---|
| 4:00 PM | A. Review any decisions | |
| 4:30 pm | ADJOURN | 
 
    