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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Richard G. Hocevar Building, 14501 Sweitzer Lane, Laurel, MD - 20707
Auditorium
Agenda PDF
Time Item Anticipated Action
OPEN SESSION auditorium
8:30 AM

A. Pledge of Allegiance

B. Approval of Agenda

 Action

C. Approval of Minutes for November 16, 2011

 Action

D. Retirees
E. Communications

  1. Selection of Schools for Children's Water Festival
  2. Video

F. Comments: Commissioners/ Public / Media
STAFF REPORTS
9:00 AM

A. General Manager's Office

  1. Monthly Report
Information
9:30 AM

B. Internal Audit Office

  1. Monthly Activity Report
Discussion
DECEMber BRIEFING/ACTION CONTRACTS
9:45 AM

A. Finance

  1. Resolution 2012-1947 Authorizing the Issuance of Water Quality Bonds-Series 2012
  1. Approval of 2012 Front Foot Benefit Rates and House Connection Charges

 

 Vote/Discussion
  1. Strategic Plan for 2013 Budget Goals and Objectives
  2. Approval of FY 2013 Preliminary Proposed Budget for Public Hearing Purposes

 

B. Engineering and Construction

  1. Architect and Engineering Contract
    1. P74846, Change Order 1, Program Management for Long Term Control Plan (Consent Decree)
 Vote/Discussion

Construction Contracts

  1. BD4144A05, T. Howard Duckett Dam Rehabilitation
CONSENT CALENDAR - Resolution 2012-1946
11:05AM

A. Finance

    1. Resolution 2012-1947 Authorizing the Issuance of Water Quality Bonds-Series 2012

2.   Approval of 2012 Front Foot Benefit Rates and House Connection Charges

 Vote

3.    Strategic Plan for 2013 Budget Goals and Objectives

4.   Approval of FY 2013 Preliminary Proposed Budget for Public Hearing Purposes

 

B. Engineering and Construction

  1. Architect and Engineering Contract
    1. P74846, Change Order 1, Program Management for Long Term Control Plan (Consent Decree)
  2. Construction Contracts
    1. BD4144A05, T. Howard Duckett Dam Rehabilitation
Briefing/Action Items
11:15 AM

A. Engineering & Construction/Office of the General Counsel

Design Manual Amendment

B. Acquisition Office

Revised Contract Award Form

C. Commission Office

  1. Sub-Committee Reports
    1. Governance/Personnel -
      1. 2012 Legislative Proposals/Outreach Strategy
      2. Compensation Committee
      3. Governance Policy - Schedule of Adoption
    2. Bi-County Infrastructure Funding
    3. Pension Board of Trustees

2. Corporate Secretary's Report
12:30 PM

LUNCH
Diligent Board Book Training
CLOSED Session Commissioner's Conference Room
2:30 PM

Closed pursuant to Maryland State Government Article 10, Subtitle 5, Section 10-508(a)(13) to approve the October 19, 2011 Closed Session minutes; and Section 10-508(a)(1) to discuss a personnel matter related to the former Ethics Officer and an employment contract of a direct report

 Vote
Open Session Commissioner's Conference Room
3:00 PM

Human Resources

Succession Management

Adjournment
Future Meetings of Note
December 14, 2011

WSSC Customer Advisory Board, 7:30 PM
14501 Sweitzer Lane, Laurel, MD 20707, RM. LK-121
January 4, 2012

WSSC Employee Retirement Board, 3:30 PM
14501 Sweitzer Lane, Laurel, MD 20707
January 8, 2012

WSSC Board of Ethics, 2:00 PM
14501 Sweitzer Lane, Laurel, MD 20707,
Commissioners Conf. Rm
January 18, 2012

Personnel and Governance Committee, 8:00 AM
14501 Sweitzer Lane, Laurel, MD 20707
January 18, 2012

WSSC Monthly Commission Meeting, 8:30 AM
14501 Sweitzer Lane, Laurel, MD 20707