alert
Urgent Essential-Water-Use-Only Request LIFTED
1770057000
WSSC Water appreciates our customers' cooperation, partnership & patience.
close
alert
Reported Water Main Breaks & Leaks
1769530200
Use our map to locate reported water main breaks & leaks near you.
close
alert
Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Read DC Water's Feb. 1 update.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

About the Scholarship

WSSC Water offers annual scholarships to college students majoring in engineering fields vital to its mission. Named in honor of former Commissioners Joyce Starks and Gene W. Counihan, the goal of the scholarship program is to provide financial assistance to students from WSSC Water’s service district in furtherance of their engineering studies and encourage applicants/winners to consider careers in the water and water resource recovery industry; preferably, at WSSC Water.

Two scholarships for $2,000 each may be awarded: one to a Prince George’s County resident and one to a Montgomery County resident. Winners are eligible for additional awards of $2,000 each year for up to four consecutive years as long as they meet residency and grade point average requirements. Winners also receive priority consideration for paid summer internship opportunities at WSSC Water.

2026 Application Period opens February 15, 2026

Related Links

Last Modified: January 22, 2026, 3:34 pm EST